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The Team

"I could not perform without the support of Jeanette, my PA of nearly 20 years, and of Caroline, my wife of over 40 years and business partner for over 20 years."

Jeanette - PA Extraordinaire

With a photographic memory that lets her recall just about every phone number and document that Stephen needs, Jeanette's ability to anticipate what he is going to ask her to do next, makes us think she is also a bit of mind-reader.   An Australian by birth, some ten years ago she decided to return to Australia but neither wanted to break up this successful partnership. Now she works from a farm in South Australia using the magic of VOIP to answer the UK office phone and the cloud for access to documents.  This time shifted office arrangement works brilliantly, with Stephen handing work over to her at the end of his working day and Jeanette turning it round ready for Stephen in UK morning.  Jeanette is also nearly through qualifying as an accountant to add to her skills.

Caroline - Masterplanner

A very different yet complimentary set of skills to Stephen, Caroline's aptitudes for analysing and understanding complex commercial situations and for designing new models that reflect a client's objectives and respond to technology challenges and opportunities, have been key to many of ARM's successes.  The multidimensional sport ecosystem is a continuing source of deep interest for her and she still aids Stephen in many of his most challenging client projects as well as developing her own projects in sport and beyond.  With a degree in Statistics (well someone has to study it!) and a background in technology including AI, she combines these skills with her personal drive to deliver pioneering, first to market, projects.  

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